Guests

To add guests to a booking, see Managing bookings.

Guest list

Guests in the menu lists everyone who has had a booking, with their country, number of visits and Missing details.

  • Switch between All guests, First-time guests and Returning guests.
  • Use Search and Filters, for example by country or stay date.
  • Customize columns to choose what you see.

When the same person appears twice, open the menu of one of them and choose Merge.

Guest fields

Choose which details you record in Settings > Guest fields. For each field:

  • Active: shown in the booking form.
  • Required: must be filled in before check-in.
  • Inactive: hidden.

A field can be asked for All guests or the Booker only, for example the address for the booker and the document number for everyone. Need something else? Click Add custom field.

The details guests fill in when they book online are set separately, in Settings > Booking Engine > Guest details.