Bookings
Bookings from the booking engine and connected channels appear in Areca on their own. Bookings taken by phone, email or at the desk you add yourself.
Create a booking
Click Create booking in the top bar, or select the nights in the Calendar and choose Create reservation.
- Stay details: check-in and check-out dates, adults and children.
- Booker info: the guest's name and contact details, or choose an existing guest.
- Pick a room from Available rooms and the rate plan. The total shows under Selected rooms.
- Optionally record a payment with Take payment, and add the source, tags and notes.
- Click Create booking.
If the stay breaks a restriction, such as a minimum stay, Areca warns you. Choose Go back and fix or Save anyway.
Booking statuses
| Status | Meaning |
|---|---|
| Confirmed | The booking is made. Shown as Arriving on the day of check-in. |
| Checked in | The guest has arrived. |
| Checked out | The guest has left. |
| Cancelled | The booking was cancelled. |
| No show | The guest did not arrive. |
| Archived | A booking made by mistake. Bookings are never deleted, so it is kept with this status. |